For the train tickets of Trenitalia lines in Italy, what are the age limits for reduced fares? Infants and children aged 0-3 who are accompanied without a seat can enjoy free of charge. Children and youth aged 4-14 can enjoy reduced fare.
Passengers aged 15 and over pay full fare (excluding passholder fares).
What are the differences between Executive, Business, Premium and Standard class train ticket of Frecciarossa lines (high-speed train operated by Trenitalia) in Italy?
Executive class (as advanced 1st class) accommodates 10 passengers with 1+1 seating configuration and unique travel experience. The large single armchairs are 74 cm wide, which are positioned 1.5 m from the other, with possibility to rotate by 180° so as to allow passengers to travel always oriented to the direction of travel of the train. The armchairs also are equipped with individual electrical sockets, screen for travel information and entertainment and a motorized system so passengers can take full advantage of the spacious reclining of the backrest and extension of the leg rest. Complimentary refreshments, drinks and snacks served at seat and free on-board Wi-Fi are included.
Business class (as basic 1st class) offers 2+1 seating configuration. Spacious single and double reclining leather seats are 69 cm wide, which are positioned 1 m from the other, with the reclining backrest (up to 109°) and individual electrical sockets. Complimentary refreshments, drinks and snacks served at seat and free on-
board Wi-Fi are included. Business Silence Area is available in business class.
Premium class (as advanced 2nd class) offers 2+2 seating configuration with the seats arranged in rows of 4 and equipped with reclining backrest up to 109° and individual electrical sockets. Complimentary refreshments, drinks and snacks served at seat and free on-board Wi-Fi are included.
Standard class (as basic 2nd class) provides 2+2 seating configuration. The seats are placed on rows of 4 and are of the same size of the Premium class, with individual electrical sockets. Complimentary on-board Wi-Fi are included.
How do I get the train ticket of Trenitlaia lines in Italy that I have purchased online?
You will receive your e-ticket by email, which is available in PDF attachment with the train journey information and a QR code or barcode to you digitally and you can save and present it as a screen ticket directly on your smartphone or tablet for train boarding and inspection. If your device battery dies or screen is cracked and you are unable to show a valid e-ticket and its QR code or barcode for inspection, it will be treated the same as any other customer unable to provide any other type of ticket, in line with the rail authority’s ticketless travel policy. You will need to purchase another ticket and may be subject to payment of a fine/penalty. It is recommended to print out the e-ticket.
The ticketing method of train tickets in Italy may vary from time to time and may differ from journey to journey. Please refer to the instruction shown on your booking platform and ticket.
For the train tickets of Italo lines in Italy, what are the age limits for reduced fares?
Infants and children aged 0-3 who are accompanied without a seat can enjoy free of charge. Children aged 3-13 who are accompanied with a seat may enjoy free of charge or reduced fare. Passengers aged 14 and over pay full fare (excluding promotion and passholder fares).
What are the differences between Club Executive, Prima and Smart class train ticket of Italo lines in Italy?
Club Executive class (as advanced 1st class) accommodates passengers with 2+1 seating configuration with the spacious and comfortable armchairs arranged in rows of 3 and equipped with individual power sockets and personal 9” screens available in your seat to enjoy all the exclusive entertainment contents. Free on-board Wi Fi, free access to the exclusive Italo Club Lounge with the dedicated entrance to the train with the Fast Track service are included.
Prima class (as basic 1st class) offers 2+1 seating configuration with comfortable reclining leather armchairs arranged in rows of 3, which are wider and more comfortable and more room for your legs, and equipped with individual power sockets. Free on-board Wi-Fi and dedicated entrance to the train with the Fast Track service are included.
Smart class (as basic 2nd class) provides 2+2 seating configuration with comfortable reclining leather seats, with footrests, side tables and individual power sockets. Free on-board Wi-Fi is available.
How do I get the train ticket of Italo lines in Italy that I have purchased online?
You will receive a PNR by email. You will need to save and present it with your passport for ticketless train boarding and inspection.
The ticketing method of train tickets in Italy may vary from time to time and may differ from journey to journey. Please refer to the conditions shown on your booking platform and ticket.
Are the train tickets in Italy refundable and exchangeable?
We offer train tickets in both options in Italy: non-refundable and/or non-exchangeable options at a lower price; and refundable and/or exchangeable options (fee applied) at a standard price. Depending on the fare of your purchased ticket, the exchange, cancellation and refund conditions may vary. The more interesting the price, the less favorable the conditions.
The after-sales conditions of train tickets in Italy may vary from time to time and may differ from journey to journey. Please refer to the conditions shown on your booking platform and ticket.