For the train tickets in UK, what are the age limits for reduced fares?
Infants and children aged 0-4 who are accompanied without a seat can enjoy free of charge. Children and youth aged 5-15 can enjoy reduced fare.
Passengers aged 16 and over pay full fare (excluding passholder fares).
What are the differences between 1st and 2nd class train ticket in UK?
Whether you’re travelling for business or pleasure, 1st class coaches provides you with a comfortable and spacious environment where you can take time out and relax. With 1st class train ticket in UK, in general, you can enjoy larger, more comfortable reclining seats with extra legroom in a spacious carriage. Complimentary refreshments, snacks, drinks and meals served at seat and access to lounges are available on certain routes/journeys.
What are the differences between 1st and 2nd class LNER (London North Eastern Railway) lines train tickets of London-York or London-Edinburgh in UK?
For the LNER (London North Eastern Railway) lines connecting the popular journeys of London-York and London-Edinburgh in UK, you’ll experience a whole new first class with more room and a smarter layout for you to relax and recharge in our most luxurious train yet. The seats are wider and recline for added comfort. Each seat has generous leg-room and larger tables for you to work. Our fastest ever Wi-Fi to keep you connected. Power sockets and USB charging points at every seat. And of course, complimentary food and drink, served at your seat, are included in your 1st class LNER (London North Eastern Railway) lines train ticket. Whether you’re travelling on the weekend or during the week you’ll be offered complimentary food and drink, subject to availability. With 1st class LNER (London North Eastern Railway) lines train ticket, you can enjoy our luxurious First Class lounges in Edinburgh Waverley, Berwick-upon-Tweed, Darlington, Newcastle, Leeds, Wakefield Westgate, York, Doncaster and London King’s Cross.
How do I get the train ticket in UK that I have purchased online?
You will either receive your e-ticket or a withdraw/collection reference number by email. In most cases, you will receive your e-ticket by email, which is available in PDF attachment with the train
journey information and a QR code or barcode to you digitally and you can save and present it as a screen ticket directly on your smartphone or tablet for train boarding and inspection. If your device battery dies or screen is cracked and you are unable to show a valid e-ticket and its QR code or barcode for inspection, it will be treated the same as any other customer unable to provide any other type of ticket, in line with the rail authority’s ticketless travel policy. You will need to purchase another ticket and may be subject to payment of a fine/penalty. It is recommended to print out the e-ticket.
In some cases, you will receive a withdrawal reference (or collection reference) by email. You will need to retrieve, print and collect your physical paper ticket at the self-service machine or at the ticket office at the train stations in UK in advance with any valid credit card and the withdrawal reference (or collection reference) for train boarding and inspection.
The ticketing method of train tickets in UK may vary from time to time and may differ from journey to journey. Please refer to the instruction shown on your booking platform and ticket.
Are the train tickets in UK refundable and exchangeable?
We offer train tickets in both options in UK: non-refundable and/or non-exchangeable options at a lower price; and refundable and/or exchangeable options (fee applied) at a standard price. Depending on the fare of your purchased ticket, the exchange, cancellation and refund conditions may vary. The more interesting the price, the less favorable the conditions.
Advance tickets offer value for money, which are valid only on a specific date, train and route/journey shown on the ticket, but must be booked in advance. Tickets are normally available up to 6 weeks before travel - earlier on some routes. The earlier you book the better the deal. Break of journey is not authorized except to change to/from connecting trains as shown on your ticket. Advance tickets are non-refundable but exchangeable locally in UK (up to a fee of 10£ applied).
Off-Peak and Super Off-Peak tickets are valid for the specific route/journey/train operator on the date shown on the ticket. Off-Peak and Super Off-Peak tickets are semi-flexible tickets with time, date, train, route/journey and/or train operator restrictions, which are cheaper tickets for travelling on trains that are less busy, for example out of rush hour times. Break of journey may be authorized as indicated on the ticket. Off-Peak and Super Off-Peak tickets are refundable via your ticket seller (up to a fee of 10£ applied; collected physical paper ticket needs to be sent to your ticket seller/supplier) and exchangeable locally in UK.
Anytime tickets are fully flexible tickets with no time restrictions on when you can travel, which are valid for the specific route/journey and/or train operator on the date shown on the ticket. Perfect for people who need flexibility. Break of journey may be authorized as indicated on the ticket. Anytime tickets are refundable via your ticket seller (up to a fee of 10£ applied; collected physical paper ticket needs to be sent to your ticket seller/supplier) and exchangeable locally in UK.
The after-sales conditions of train tickets in UK may vary from time to time and may differ from journey to
journey. Please refer to the conditions shown on your booking platform and ticket.
Why don’t I find my preferred train schedule in UK?
Your train may not have been offered for sale yet. Most train tickets in UK are bookable up to 3-6 months before departure. Please try again later. Works may be planned on your journey or the train may be full and sold out. Please try alternative journey or train.
How to book a cheap train ticket in UK?
Train tickets tend to be cheaper when you book them up to 2-3 months in advance. Most train tickets in UK are bookable up to 3-6 months in advance before departure.