Vouchers are sent via email. If you do not see an email with a voucher in your inbox, please check your spam folder. If you're not able to find in your email, you can download from your KKday account by following these steps: 

1. Log into your KKday account and go to 'My bookings' in the drop-down menu at the top right corner

2. Click on your order

3. Download your voucher 

For any other inquiries, please reach out to our customer service team.