Will KKday Points be invalid or expire if the order is not completed?

Modified on Thu, 18 Jan 2024 at 01:31 PM

No, but the KKday Points will be return to your account about 30-40 minutes after the transaction fails and you may use it again. 


Common situations of order with unsuccessful transactions: 

1. Clicked on previous page or closed the transaction window during the payment process 

2. 3D Authorization / Verification Failed 

3. Entered Incorrect Card Number 

4. Insufficient Balance 

5. Unstable Network Connection

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