Online Reservation

How to make a reservation

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• When should I book my order?
• Why can't I find my booking?
• Why can't I select my preferred departure date on the product page?

Before booking

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• Can I book on behalf of friends or family?
• Can I purchase travel insurance through KKday?
• Can I book my order at a physical store?
• Can I make a booking without my hotel or flight information?
• Where can I get contact information for my tour guide and/or driver?

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After booking

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• I already paid for my order, how long will it take for my purchase to be confirmed?
• What happens if the product I placed an order for is fully booked?

About voucher

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• When will I receive my voucher?
• How do I print out my voucher?
• Do I have to print out my voucher?
• What should I do if I haven't received my voucher yet?
• How do I check the voucher?

About the Excellence Badge

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• What is an Excellence Badge? What types of products are eligible for the Excellence Badge?
• How can I recognize an Excellence Badge?
• What is the difference between a product with an Excellence Badge and a product without one?
• Why does the Excellence Badge for a product disappear after a period of time?