How to make a reservation
How close to departure can I book my order?
Why can't I find my booking?
Why can't I select my preferred departure date on the product page?
Can I book on behalf of friends or family?
Can I purchase travel insurance through KKday?
Can I book my order at a physical store?
I haven't booked my flight or hotel yet, can I just provide it after I've booked my order?
Where can I get contact information for my tour guide and/or driver?
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I've paid for my order, how long will it take for my purchase to be confirmed?
I chose the wrong departure date, can I adjust my booking?
What happens if the product I placed an order for is fully booked?
When will I receive my voucher?
How do I print out my voucher?
Do I have to print out my voucher?
What should I do if I haven't received my voucher yet?
How do I check the voucher?
About the Excellence Badge
What is an Excellence Badge? What types of products are eligible for the Excellence Badge?
How to recognize an Excellence Badge?
What is the difference between a product with an Excellence Badge and a product without one?
Why did an Excellence Badge for the same product disappear after a period of time?