Online Reservation

How to make a reservation

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• How close to departure can I book my order?
• Why can't I find my booking?
• Why can't I select my preferred departure date on the product page?

Before booking

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• Can I book on behalf of friends or family?
• Can I purchase travel insurance through KKday?
• Can I book my order at a physical store?
• I haven't booked my flight or hotel yet, can I just provide it after I've booked my order?
• Where can I get contact information for my tour guide and/or driver?

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After booking

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• I've paid for my order, how long will it take for my purchase to be confirmed?
• I chose the wrong departure date, can I adjust my booking?
• What happens if the product I placed an order for is fully booked?

About voucher

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• When will I receive my voucher?
• How do I print out my voucher?
• Do I have to print out my voucher?
• What should I do if I haven't received my voucher yet?
• How do I check the voucher?