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Online Reservation

Home Online Reservation

How to make a reservation


  • When should I book my order?
  • Why can't I find my booking?
  • Why can't I select my preferred departure date on the product page?

Before booking


  • Can I book on behalf of friends or family?
  • Can I purchase travel insurance through KKday?
  • Can I book my order at a physical store?
  • Can I make a booking without my hotel or flight information?
  • Where can I get contact information for my tour guide and/or driver?
See all 11 articles

After booking


  • I already paid for my order, how long will it take for my purchase to be confirmed?
  • What happens if the product I placed an order for is fully booked?

About voucher


  • When will I receive my voucher?
  • How do I print out my voucher?
  • Do I have to print out my voucher?
  • What should I do if I haven't received my voucher yet?
  • How do I check the voucher?

About the Excellence Badge


  • What is an Excellence Badge? What types of products are eligible for the Excellence Badge?
  • How can I recognize an Excellence Badge?
  • What is the difference between a product with an Excellence Badge and a product without one?
  • Why does the Excellence Badge for a product disappear after a period of time?