Online Reservation

How to make a reservation

---

• How close to departure can I book my order?
• Why can't I find my booking?
• Why can't I select my preferred departure date on the product page?

Before booking

---

• Can I book on behalf of friends or family?
• Can I purchase travel insurance through KKday?
• Can I book my order at a physical store?
• I haven't booked my flight or hotel yet, can I just provide it after I've booked my order?
• Where can I get contact information for my tour guide and/or driver?

See all 11 articles

After booking

---

• I've paid for my order, how long will it take for my purchase to be confirmed?
• I chose the wrong departure date, can I adjust my booking?
• What happens if the product I placed an order for is fully booked?

About voucher

---

• When will I receive my voucher?
• How do I print out my voucher?
• Do I have to print out my voucher?
• What should I do if I haven't received my voucher yet?
• How do I check the voucher?

About the Excellence Badge

---

• What is an Excellence Badge? What types of products are eligible for the Excellence Badge?
• How to recognize an Excellence Badge?
• What is the difference between a product with an Excellence Badge and a product without one?
• Why did an Excellence Badge for the same product disappear after a period of time?