How to make a reservation
When should I book my order?
Why can't I find my booking?
Why can't I select my preferred departure date on the product page?
Can I book on behalf of friends or family?
Can I purchase travel insurance through KKday?
Can I book my order at a physical store?
Can I make a booking without my hotel or flight information?
Where can I get contact information for my tour guide and/or driver?
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I already paid for my order, how long will it take for my purchase to be confirmed?
What happens if the product I placed an order for is fully booked?
When will I receive my voucher?
How do I print out my voucher?
Do I have to print out my voucher?
What should I do if I haven't received my voucher yet?
How do I check the voucher?
About the Excellence Badge
What is an Excellence Badge? What types of products are eligible for the Excellence Badge?
How can I recognize an Excellence Badge?
What is the difference between a product with an Excellence Badge and a product without one?
Why does the Excellence Badge for a product disappear after a period of time?