We aim to create a safe and trustworthy travel experience for you. As such, all payments and communication with the tour supplier take place through KKday.com or through our KKday app.

*If the order is canceled, KKday ensures that your funds will be refunded.

*Once you have redeemed your voucher, you are able to review the service. 

*Please note that all cancellations must adhere to the cancellation policy. If you bypass KKday's cancellation policy, we will not be able to support you with your refund request.